| The terms, policies and conditions described below govern the use of this site. Your use and/or placement of any order indicate your acceptance of these Conditions.
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You can be assured that your order will be processed quickly and delivered to you safely.
- The buyer pays all shipping and handling costs. Shipping insurance on orders under $100 is available for an additional cost and must be selected by the customer on checkout. Shipping insurance is automatically included on purchases over $100. All items are shipped with delivery confirmation with no signature required (excludes USPS First Class Mail shipments).
- Shipping insurance covers damage or loss of a package. Shipping insurance will not cover costs of a package that shows delivered by a carrier. In the event a package shows delivered and the buyer refutes the delivery, we will initiate an investigation with the carrier to try and resolve the issue. If you prefer to receive your package with a signature required, please contact us via email or at 817-743-1302. There is an additional charge for shipments with signature required.
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Items stocked in our local warehouse ship within 5 business days (we do not ship on weekends or holidays). Some fabrics may need to be shipped to us from another location to fill your order. Those fabrics can take up to 14 business days to ship. For RUSH orders, please contact us at 817-743-1302 or email the request to sales@texassusannie.com.
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Some items are ordered from our suppliers as they are purchased. Those items can take up to 4 weeks for delivery.
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Full bolts of fabric can be ordered from our suppliers. Please allow up to 4 weeks for delivery. Back ordered items can take up to 8 weeks for delivery.
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International shipping charges do not include any custom or duty charges that may be due in any particular country. We do not ship via USPS First Class or USPS Flat Rate Envelope mail for International orders. We cannot guarantee a specific delivery time on International orders.
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We provide no guarantees on orders shipped via USPS First Class Mail or USPS Parcel Post. The buyer agrees to these terms when choosing this shipping method.
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USPS quotes 2-3 days for delivery when using Priority Shipping. There is no quoted delivery time for USPS First Class mail. UPS Ground quotes 3-5 days for delivery. These timeframes are estimates and not guaranteed. These timeframes are the estimated delivery time after your order has been shipped, not from the order date. - Please verify the
shipping address entered on checkout. Any packages returned to us due
to the buyer entering incorrect shipping information will incur
additional cost to reship. Some shipping companies will charge an additional fee to correct an address on a package or intercept\reroute a package. In these cases, the customer is responsible for the additional cost.
- FREE SHIPPING - If you qualify for Free Shipping but your order also contains one or more ineligible items, you'll be charged shipping fees for those ineligible items. We will choose the shipping carrier of our choice on orders that qualify for free shipping. Free shipping applies to one shipment to one location per order.
- Your selected shipping carrier may be changed under any of the following circumstances:
We determine that a lower rate is available for equal or better service to a specific location.
We determine that an equal or better service to a specific location is available for a comparable rate.
We determine that your order will require
any shipping and handling charges in addition to those displayed during
the order process.
Your order is being drop shipped to you directly from the manufacturer or a distribution center.
- PLEASE NOTE: Choosing a more expensive shipping method does not guarantee expedited shipping on your order. For overnight or 2 day delivery, please contact us at 817-743-1302 for a quote.
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